Building your dream bicycle is where our client relationship begins. It continues with a sustained commitment to a brilliant ownership experience – for a lifetime.
Ride your new bicycle every day for a month or 100 miles. If it is not the best bicycle you have ever owned, return it for a refund. No questions asked.
12-month wheel-to-wheel warranty
We build our bicycles to be high performance and low maintenance. To prove it, we will cover any unforeseen shop expense you incur in the first year. It’s an easy promise – it rarely happens.
Our bicycles are built to last forever. So we offer a century-long guarantee on every frame and fork we make from the custom line. The ALPHA & Model E hold a ten year guarantee. Consider your Budnitz a new family heirloom you can ride everyday.
Theft protection plan
If your bicycle is stolen — ever — we will work with you in conjunction with your insurance company to ensure your bicycle is replaced at no cost to you. No questions asked, email or call for more information.